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About Us

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Get in touch!  There are three main ways you can get into contact with us:

  1. Email us!  Our direct email is support@generixllc.com
  2. Give us a call!  We are available Mon-Sat 9am-5pm EST @ 1-888-830-7858
  3. Reach us by mail!  Here is our address:
Generix LLC
1609 West McClain Avenue Suite 507
Scottsburg, IN 47170

Our Mission

"Our mission is to provide premium generic products from China right to your doorstep" - Dalton McMullen, CEO

Our mission is so important to us, that we built it into our companies name.  Generix came from "generic" and "electronics", to make, GENERIX.

We opened our doors in September of 2013 in Indiana as a Limited Liability Corporation.  We started small on third party marketplaces and quickly moved to wholesale vendors and sales on our own websites.

 



Our Partners

Generix doesn't operate alone.  We have many connections around the globe including a fully staffed warehouse and shipping team in Shenzhen.

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On the left/top - One of our partner warehouses in Shenzhen, China.  On the right/bottom - One of our partner shipping centers in Shenzhen, China.

 


 

Why You Should Shop With Us!

Shopping should always be a pleasant experience.  That's why we offer these 4 valuable benefits to every buyer on our website:

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  • Secure Ordering:  All of our payments are handled through PayPal or Amazon payments, two of the biggest and most trusted payment providers in the World.
  • 14-day money back guarantee:  Don't like what you got?  No worries.  No one likes being stuck with something they don't like.  Contact us and we will send you a prepaid label to get the item returned and credited back to you.
  • Satisfaction Guarantee:  Not only do we guarantee that you will be satisfied with your product, we stand by it with out money back guarantee and easy return policy.
  • Easy Returns:  We always send prepaid shipping labels for you.  All you need to do is print it out, put it on the box, and send it back.  It's that simple.

 


 

Questions, Comments, or Concerns?

Get in touch!  There are three main ways you can get into contact with us:

  1. Email us!  Our direct email is support@generixllc.com.
  2. Give us a call!  We are available Mon-Sat 9am-5pm EST @ 1-888-830-7858
  3. Reach us by mail!  Here is our mailing address:

 Mailing Address:

1609 West McClain Avenue Suite 507

Scottsburg, IN 47170

 

 See You Shopping!

 

 

 

*Orders returned within 14 days may be subject to a restocking fee.


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